To Our Valued Customers,
The health and wellness of our customers and team members are always our top priority. In light of recent developments of the Coronavirus and the media’s coverage of this virus to the public, we feel that it is important to provide our customers with an update on how we are proactively doing our part to keep everyone we work and interact with safe in all of our stores.
We are being sensible with contact between our sales staff and you, our customer. While we love a good handshake, at this time please forgive us for not engaging in a full handshake welcome. We will welcome you into our store with a friendly smile and perhaps an elbow tap, fist bump or toe tap. We also are encouraging our team members to stay home and consult a doctor if they feel unwell.
You can take comfort in that we have elevated cleaning procedures at all of our store locations. We are wiping down all hard surfaces, including countertops, and anything that can be touched or handled. Our cleaning regimen has increased to multiple times throughout the day. We have sanitizer available for use to any of our customers and staff throughout each store location.
We are diligently looking for additional measures to ensure everyone’s safety. Our stores are remaining open at this time with adjusted hours. If you are unsure about coming into our stores, please join us online at carpetmart.com. Thank you, as always, for being a valued part of the Airbase-Lomax Carpet & Tile Mart family. We look forward to working with you.
Sincerely,
Michael Longwill, 3rd Generation President Carpet & Tile Mart